Privacy Policy

Privacy Policy – ​​[Webshop Name]

Version: 25-08-2025

At Urbeauty, we value your privacy. This privacy policy explains what personal data we collect, why we collect it, and how we protect your data. We comply with the General Data Protection Regulation (GDPR).

1. Who are we?

Urbeauty

We are responsible for the processing of personal data as shown in this privacy policy.

2. What data do we collect?

We process your personal data when you:

  • Placing an order

  • You register for an account

  • You subscribe to the newsletter

  • Contact us via email, contact form or social media

The data we may collect:

  • First and last name

  • Address details

  • Phone number

  • Email address

  • Payment details

  • IP address

  • Order history

  • Any comments or questions you leave

3. Why do we process this data?

We use your data for the following purposes:

  • To process and deliver your order

  • To create and manage your account

  • For customer service and to answer your questions

  • For sending newsletters (only if you have given permission for this)

  • For analysis of your use of the website (anonymous, for improvement of our services)

  • To comply with legal obligations (such as administrative obligations)

4. Sharing personal data with third parties

We only share your data with third parties when this is necessary for:

  • The performance of the agreement (such as delivery services or payment providers)

  • Improving our webshop (such as analytical tools)

  • Compliance with legal obligations

Examples of parties we can collaborate with:

  • Payment services such as Mollie or PayPal

  • Delivery services such as PostNL, DHL or DPD

  • Email marketing services (e.g., Mailchimp or Klaviyo)

  • Hosting providers and website administrators

We conclude processing agreements with these parties to properly protect your data.

5. Cookies

Our webshop uses cookies. These are small text files placed on your device to improve the user experience. These include:

  • Functional cookies (e.g. for shopping cart)

  • Analytical cookies (for insight into website use)

  • Tracking cookies (only with consent, for marketing purposes)

You can delete or disable cookies yourself through your browser settings. Please note that this may affect the website's functionality.

6. Security of your data

We take appropriate security measures to prevent misuse, loss, unauthorized access, or unwanted disclosure. These include:

  • SSL connection (secure connection)

  • Password protection of accounts

  • Limited access to data within our team

7. View, change or delete data

You have the right to your personal data:

  • To be viewed

  • To be corrected

  • To be removed

  • To be transferred (data portability)

  • To restrict its processing

  • To object to processing

You can send a request to . We will respond within 30 days.

8. Retention periods

We do not retain your data for longer than is necessary for the purposes for which it was collected, unless we are legally obliged to retain it for a longer period (for example, for the tax authorities).

Examples:

  • Order data: up to 7 years (tax retention obligation)

  • Email messages: maximum 2 years

  • Newsletter subscription: until you unsubscribe

9. Complaints

If you're not satisfied with how we handle your data, please contact us first. You also have the right to file a complaint with the supervisory authority at any time. You can do so by filling out the contact form.

10. Changes to this Privacy Policy

We reserve the right to amend this privacy policy. We recommend that you consult this page regularly. You will be notified of any significant changes by email or through our website.

Do you have any questions about this privacy policy? Please feel free to contact us using the contact form.